Location
For your fitness program to be a success, exercising has to be convenient or it won't become a realistic lifestyle change. The closer and easier it is to get to, the better. Naturally, you don't want to join a crummy place just because it's nearby, but be sure to keep in mind that if you choose a club that's out of your way you're much more likely to find an excuse to stop going. Try to find a suitable club that is close to your home or work.
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Hours
Lots of health clubs open early and close late. But before you join, make sure your club is open during the times you plan to use it. Check whether the club is too crowded or if there are long lines for equipment. Also take note of how helpful the staff are, and how well maintained their equipment is.
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Staff
Staff members should always be polite, helpful, and professional toward all clients. Instructors and trainers should be professionally certified. If you have physical limitations, make sure there is a staff member trained to work with you. Make sure there is always someone available to answer your questions, to show you a new exercise, or how to use a piece of equipment. Good quality clubs will have a friendly, encouraging, and knowledgeable staff.
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Equipment
Weight-training machines, treadmills, bicycles, mats, balls, and all other equipment should be clean, modern, and in good working order. There also should be enough equipment to avoid making members wait. For instance, treadmills are the most popular piece of equipment at health clubs. Not having enough of them means you'll have to wait in line for a turn. Up-to-date equipment is safer, more comfortable, and easier to use. Make sure your club has state-of-the-art equipment.
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Free Trial Offer
You can't choose a health club based on a phone call, a price quote, or a color brochure. You need to experience the facility. Take the time to get to know the staff and members; if complementary personal assistance is provided to help you become comfortable with the equipment, use it! Ask a lot of questions and pay attention to the answers. Be sure to try out the club at the time that you would normally workout - you'll get a better feel for how crowded the club is.
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Agreement & Payment Options
Find out exactly what the membership fee includes (ex. personal training, towel service, lockers, childcare, etc.). Are there extra costs for additional services? Make sure you know what type of agreement term you are agreeing to - is it a month-to-month agreement, or is there a minimum length of time involved? Ask what type of payment options they offer. Most clubs will debit the funds directly from your account. This can make it easier to pay membership fees, but make sure it's easy to cancel should you move or decide that the club has not meet your standards.
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Reputation
The best people to ask for recommendations for health clubs are those you trust most - your friends and family. Before you join, it is a good idea to talk to current members about their experiences with the club. The Better Business Bureau can also tell you if the club has had any complaints registered against it.
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Little Details
As you tour the club, pay attention to details. How clean is the facility? Is the music too loud? Is most of the equipment in working order? Too many "out of order" signs may indicate poor maintenance. Are new members provided with a club orientation and instruction on how to use the equipment? Make sure the club is a place where you would enjoy spending time.
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